151, Report:
#268533
Posted Date:
Aug 23 2007
First American Home Buyers Protection Corporation Attrocious, Unresponsive, Non existent customer service, possibly fraudulent Van Nuys California
My story is like many others. Unwilling to address the problem at hand, giving the customer the run around, not following up as they say they will or doing what they claim, then receiving conflicting statements.
I, too, had my AC unit break down in 100+ degree weather last week,...
Entity
Categories: Home Warranty Companies
152, Report:
#259174
Posted Date:
Aug 21 2007
First American Home Buyers Protection Corporation Dishonest, poor customer service, Ripoff Van Nuys California
My husband and I purchased a home on 03/23/07. This is the second week of April when I noticed my air condition wasn't getting cold. So, I called First American to have the unit serviced.
First American said someone will call me within 24-48 hrs. I was contacted by Supreme Quali...
Entity
Categories: Warranty Companies
153, Report:
#268744
Posted Date:
Aug 20 2007
First American Home Buyers Protection - First American Home Warranty Warranty program that offers no warranty another name for bait and switch Ripoff Santa ANa California
First American sent sub -contractor to home to repair air conditioning unit. After $55.oo service fee contractor added on &460.00 in non-covered fees.
Fees include huge markups ie.$150.oo for $40.oo permit. When contacted, First American told me that they allow contractors to ch...
Entity
Categories: Home Warranty Companies
154, Report:
#267469
Posted Date:
Aug 14 2007
First American Home Buyers Protection Corporation Total Apathy, Atrocious Customer Service, Major Attitudes to Consumer, Rank 0 on scale 1-10 Ripoff Van Nuys California
Have spent a month trying to replace a gas stovetop. First repairman told them it needed replacing, sent a second to verify what the first said, and we have called so many times it is a main number in our call index. They finally call Sears and tell them it is Electric, versus Gas. ...
Entity
Categories: Home Warranty Companies
155, Report:
#265277
Posted Date:
Aug 05 2007
First American Home Buyers Protection Corporartion Refused to pay for damage their plumber caused - $430. Van Nuys California
Within 3 hours of the First Amercian plumber repairing a leak in a cold water pipe, there was no cold water coming out of the shower in the master bath. This problem did not exist before their plumber fixed the leak. When the same plumber returned 2 days later, he stated that he had...
Entity
Categories: Warranty Companies
156, Report:
#263922
Posted Date:
Jul 29 2007
First American Home Buyers Protection Corporation Would not respond to AC claim in 100 degree weather! Van Nuys California
My wife and I purchased our house and the First American Home buyer's protection was purchased with the deal. We started having problems with the air conditioner freezing up, called the agency, and filed a claim. I was at work when the technician came out to the house, but my wife...
Entity
Categories: Home Warranty Companies
157, Report:
#262702
Posted Date:
Jul 23 2007
First American Home Buyers Protection Corporation Air Conditioner out for over 11 days in 118 degree heat, still no response Van Nuys California Bullhead City Arizona
Air Cond. quit on July 12, 2007, report to home warr. comp. reported on 7/13/07 with service call. Service company came out indicated the valve and 90% compressor is bad. Home warr. comp. would only authorize to try and fix valve 1st then see. Valve replaced on Monday July 16th, ...
Entity
Categories: Warranty Companies
158, Report:
#261442
Posted Date:
Jul 17 2007
First American Home Buyers Protection Refuses to pay valid claim Ripoff Van Nuys California
I had an electrical failure soon after I bought my house.
I called First American. They sent an electrician to take care of the problem.
The electrician left without doing any work.
First American denied the claim stating that the work was not covered by the Insurance. They ref...
Entity
Categories: BBB Better Business Bureau
159, Report:
#261296
Posted Date:
Jul 17 2007
FIRST AMERICAN HOME BUYERS PROTECTION BEGGING TO GET SUED FOR DECEPTIVE TRADE PRACTICES, BREACH OF CONTRACT AD NAUSEUM ripoff VAN NUYS California
We own several rental properties presently insured by First American (but not for long if we can find an honest equivalent, which we are not having luck at).
Here are some games First American will play on you:
- when you call, you will likely be on hold for a long long time.
...
Entity
Categories: Home Warranty Companies
160, Report:
#259192
Posted Date:
Jul 07 2007
First American Home Buyers Protection unresponsive, no call backs, no service provided Ripoff Van Nuys California
On June 11 2007 I contacted the company, my a/c had gone completely out. I was put on a priority service list. 24 hours later their contractor called me and could not come out for 7 days! I recontacted First American and it was like starting all over again. 7 days later their co...
Entity
Categories: Builders & Contractors
161, Report:
#258934
Posted Date:
Jul 06 2007
First American Home Buyers Protection Corporation ripoff dishonest fraudulent billing Van Nuys California
I just bought a house and fater I moved in one and half month, the toilet and bathtub were blocked by clog. I call first American Corp. and they send me a plumber to clean the drainage. The plumber looked around and told me
he cannot find the clean out and then told me there is no...
Entity
Categories: Warranty Companies
162, Report:
#258804
Posted Date:
Jul 05 2007
First American Home Buyers Protection Paid the $55 dollar fee and took 3 days off from work to wait for an AC technician come and fix my furnace but noone showed up. , Van Nuys, California, California
I put a request for AC problem and a technican came and said he fixed the problem. The next day the furnace started leaking more than ever and the leak keep damaging the carpet. I called First American First American Home Buyers Protection and waited almost an hour on the phone j...
Entity
Categories: Warranty Companies
163, Report:
#254970
Posted Date:
Jun 17 2007
First American Home Buyers Protection Corp. Van Nuys Sending a serviceman without a confirmed request and billing for this Ripoff Van Nuys California
I made an inquiry about the possibility of having someone look into my water heater that made an abnormal noise, and was told by the customer service rep that this does not sound like a covered service. Therefore, my response was that I do not want to pursue the request for service ...
Entity
Categories: Home Warranty Companies
164, Report:
#251245
Posted Date:
May 30 2007
First American Home Buyers Protection Refrigerator Heating up Owners and Food! ripoff Van Nuys California
when we bought our home, one condition was that the seller purchase us a home warranty since the orginal appliances were staying. things went well until about 6 months in to it. The week after Christmas our fridge wasn't cooling and a [pool of water was at the bottom. We had just p...
Entity
Categories: Home Warranty Companies
165, Report:
#249249
Posted Date:
May 18 2007
First American Home Buyers Protection Corporation Does not honor warranty Ripoff Van Nuys California
When we bought our house in July of 2006 it came with a home warranty covered by First American Home Buyers Protection Corporation. We have had problems with the Jacuzzi leaking almost from day one. The first service technician they sent out said he replaced a diverter valve when in...
Entity
Categories: Home Warranty Companies
166, Report:
#1033851
Posted Date:
May 04 2007
First American Home Buyers Protection Corporation Denied Claim That Obviously should have been covered ripoff Van Nuys California
We had a built-in dishwasher that started smoking and creating a very bad smell of burning plastic whenever the door was closed. Since there are several small children in the home, my husband removed the front of the dishwasher and unplugged the wires that seemed to be causing the b...
Entity
Categories: Warranty Companies
167, Report:
#246155
Posted Date:
Apr 30 2007
First American Home Buyers Protection Corporation Does not meet service guarantees, is rude, and refuses to assist customers Nationwide
On Sunday, April 29, 2007 a pipe burst in our basement. I originally called several local plumbers, all of whom were able to come out within a few hours, and then remembered that we had a homeowner's warranty that was provided when we bought our house. I called the company (First A...
Entity
Categories: Home Warranty Companies
168, Report:
#242072
Posted Date:
Apr 03 2007
First American Home Buyers Protection Deception Misinformation ripoff Van Nuys California
I called this company on 3/29/07, because one of my 3-speed ceiling fans was making a noise and operating only on High. I asked if I had ceiling fan coverage, and Omar said I did. They even offered to send a repairman out the same day. I asked that they send him or her out on 4/2...
Entity
Categories: Home Warranty Companies
169, Report:
#240791
Posted Date:
Mar 26 2007
First American Home Buyers Protection Corp. don't keep promises,unreliable contractors,no custumer service Van Nuys California
to everyone,
i am completely dissatisfied with the home warranty service that i purchased from first american. i bought the warranty in case something went wrong and i needed help.
well monday, 19th 2007 i initiated a claim because my upstairs tub was leaking into the floor be...
Entity
Categories: Home Warranty Companies
170, Report:
#240760
Posted Date:
Mar 26 2007
First American Home Buyers Protection Corporation Deceptive Customer Service ripoff Van Nuys California
I closed on my house in October 2006 and was told at closing that a Home Buyers Warranty was purchased to cover major appliances for 12 months. I never received a contract from FAHBC. In March of 2007, I called a HAC company to come clean my Heating unit and was told that there was...
Entity
Categories: Corrupt Companies
171, Report:
#233577
Posted Date:
Jan 30 2007
First American Home Buyers Protection HUGE Scam organization. Does not pay out on their warranty policies Ripoff Van Nuys California
Moved into our house and six months later had an electrical problem. Called First American Home Buyers, they sent out THREE different electricians, none of them knew what they were doing. First American told us to hire an electrician and they would re-imburse us if he could solve th...
Entity
Categories: Home Warranty Companies
172, Report:
#201774
Posted Date:
Jan 21 2007
First American Home Buyers Protection Corporation ripoff said nothing wrong with A/C, said I neet to close all blinds and keep it dark. I'm sweating bullets trying to work inside. Van Nuys California
I've been fixing and painting an investment condo. No matter how low I set the AC control, temp doesn't go lower that 78 to 82. I called another AC company for a 'tune up'. Very nice tech tried everything, but said there was a faulty valve on the compressor and also recommended re...
Entity
Categories: Home Warranty Companies
173, Report:
#200035
Posted Date:
Jan 20 2007
First American Home Buyers Protection Corpfirst American Home Buyers Protection Corporation ripoff has been without air conditioner for 3 weeks when it was 105 degrees outside Van Nuys California
If you ever think to buy home buyers insurence-please don't!!! I needed to replace the air conditioner but could not do it without replacing a heater. I was explained that the new unit will not match to the old heater even though my heater was working fine. The insurence would only ...
Entity
Categories: Home Warranty Companies
174, Report:
#206056
Posted Date:
Jan 19 2007
First American Home Buyers Protection ripoff on aircondiitioning service Van Nuys California
On July 24,2006 I called First American to report that my airconditioner was not working. We were in the middle of a heat wave (115+). Left message regarding problem.
Received no reply so called them back on 7/25/2006 they gave me the name of a technician that I called and cou...
Entity
Categories: Warranty Companies
175, Report:
#216465
Posted Date:
Jan 19 2007
First American Home Buyers Protection Corporation Customer NO-SERVICE RIP-OFF Van Nuys California
Called First American Protection for service because dining room light & fan was not working. They sent out an electrician who had no clue what he was doing and he did not fix the problem and then filled out a report that stated owner cut wire in attic, which was a LIE.
We called ...
Entity
Categories: Warranty Companies